There When You Need Us

At LDP Solutions, Inc. (LDPS), we know how important it is to get the support you need quickly. That is why we offer multiple methods of contacting our support team. Fast, friendly, and meaningful service is what you can expect from our support organization.

Live Support

LDPS offers real-time chat services so you can get your questions answered immediately by communicating directly with support personnel. So if your needs are of the urgent nature, you can use this service to receive assistance with your questions or issues immediately.

When the system is offline, you can submit an email and get the assistance you need.

LDPS_Support

LDPS Support is a built-in support system that allows our clients to communicate their needs without leaving Phoenix Suite. Simply select the project from the project drop-down list and submit your request. All staff members are notified on every submission and you will be notified every time your request is updated. Ideal for situations where you prefer to document and track your requests.

LDPS Forums

LDPS Forums is for those individuals that like to interact within a community of users. An online community is a great place to find the answers you need before calling or submitting a request to the support team.